TERMS OF SERVICE
Rollinglobe does not guarantee that the information published on the Site or dictated through its affiliates or agents will be error free and by using the Site and this service, you acknowledge that the information relating to the product, service or Vendor may include inaccuracies.
The listing of any product, service or Vendor is not and should not be taken as a recommendation by Rollinglobe or a representation that the product, service or Vendor will be suitable for your purposes.
“User,” “You” and “Your” refer to you, the person accessing the Site and/or booking a reservation through the Site. “Rollinglobe,” “We,” “Us” and “Our” refer to Rollinglobe.
Conditions of Use
As a condition of your use of the Site, you warrant that (a) you are 18 years of age, (b) you possess the legal authority to create a binding legal obligation, (c) you will use the Site in accordance with the Terms, (d) you will only use the Site to make legitimate reservations for you or for another person(s) for whom you are legally authorized to act, (e) all information supplied by you on this Site is true, accurate, current and complete, and (f) you will not use the Site for speculative, false or fraudulent bookings.
The Site is for your personal and non-commercial use. The content and information on the Site (including, without limitation, price and availability of travel-related products and services), as well as the infrastructure used to provide such content and information, is proprietary to Rollinglobe or its Vendors, any unauthorized use or distribution of proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
Products offered or sold through Rollinglobe, its subsidiaries, agents, and affiliate partners are for personal, non-commercial use only. Product re-sales, in part or in whole, are strictly forbidden and will result in cancellation of the product booking without refund. Any and all resales are unauthorized, illegal, and could subject the reseller to personal liability, criminal prosecution, and penalty, monetary and otherwise, as dictated by Rollinglobe in its sole discretion.
Reservations, Bookings and Purchases
In order to reserve a product or service through the Site, you must have an active account with Rollinglobe. An active account enables the User to easily order products and services via the Site and also provides access to the Rollinglobe messaging system, an online communication platform (the “Messaging System”). The Messaging System allows you to communicate directly with the Vendors or Agents regarding the travel-related products and services offered. All communication between you and the Vendor must be conducted through the Messaging System. Any communication which is not handled through the Messaging System cannot be accepted by the Vendor and thus carries no legal effect.
When you submit a reservation, booking or request to purchase the products or services offered (each, a “Request”), Rollinglobe will contact the appropriate Vendor. The Vendor has 48 hours from the time the Request is submitted to confirm the availability and price of the product or service. During this period, you may not make a cancellation for a Request that is awaiting confirmation. You may cancel or amend your booking after confirmation as per the cancellation policy stated below. At the time your Request is accepted by the Vendor, your method of payment will be charged for the amount shown, regardless of whether or not the product or service is used. Credit will not be given for any unused reservation and cannot be used toward any future purchases. If the Vendor declines or does not confirm the Request within 48 hours, then the Request is deemed to have expired.
Upon confirmation by the Vendor, Rollinglobe will send the necessary personal information and data, including but not limited to: name, age, gender, address, nationality, and passport number, as applicable. At that time, Rollinglobe will send you an email on behalf of the Vendor confirming the reservation, booking or purchase of the product or service. If not already provided in the individual product profile on the Site, Rollinglobe will contact you by email with instructions to meet the Vendor at a specified time (the “Meeting Time”) and at a designated location (the “Meeting Place”) for you to receive the product or service purchased. You are responsible for the timely arrival (within one hour of the Meeting Time) at the Meeting Place.
The specified time zone of the Vendor shall apply for all time and date calculations including, but not limited to, order request, order confirmation, cancel request, cancel confirmation, and the Meeting Time.
Rollinglobe may charge a fee for the service provided when you purchase, book or reserve travel-related products or services through the Site. Rollinglobe offers two (2) payment options: Partial Deposit & Full Payment described below. The Payment Option will be stated on each Vendor and Product Profile.
By making a reservation, you agree to pay a non-refundable deposit, normally between 10%-30% of the total cost of the product or service, and a flat reservation fee to Rollinglobe. Any such deposit and reservation fee is non-refundable. The balance of the product cost is due to the Vendor at the Meeting Time & Place.
By making a reservation, you agree to pay the total cost of the product in full to Rollinglobe. This payment is fully refundable according to the specified Cancellation Policy of the respective Vendor. Rollinglobe will pass on the balance of the product cost to the Vendor (less the booking commission and other related costs) within 30 days of the Vendor Cancellation Deadline for each order.
Rollinglobe accepts payment by credit card, debit card, or electronic payment service. Payment is required to guarantee the reservation.
Rollinglobe makes all reasonable efforts to ensure that all financial transactions, including but not limited to credit card, debit card, bank account, and electronic payment account transactions, are secure. Should unauthorized charges appear on the account with which you process a reservation payment at any time during or after the payment, financial transaction, or otherwise disclose your account or card details on the Site, Rollinglobe shall not be responsible or liable in any way for any losses or damages of any natured suffered by you or the Vendor by their use of the Site, the financial transaction, or the disclosure of account or card details, subject only to the statutory rights that you or the Vendor may have.
If you do not pay for the booked service or revoke the payment, your claim to the service benefits will be omitted. This will be regarded as a cancellation and cancellation charges will apply as described below.
In addition, you agree to abide by the terms or conditions imposed by the Vendor with whom you elect to deal, including, but not limited to, payment of all amounts when due, including payment for any additional products or services subsequently contracted, and compliance with all rules and restrictions regarding availability of products or services. You will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the products and services available from the Site. (Certain products may involve charges like car parking, fuel surcharge and taxes or security deposits that are over and above the stated price on the Site. You will have to pay these directly to the relevant Vendor in order to consume the service. Adequate explanation and information will be provided to you on the Site under the specified product or service. Please review the terms and conditions of the relevant Vendor before making any security deposits or payments for additional charges.) Rollinglobe has no involvement in such financial transactions and thus carry no associated liability.
Changes made by Rollinglobe
Price quotations are subject to change without notice until a booking has been confirmed. While we do our best to ensure prices are up-to-date and correct, errors may occur (including Vendor errors, printing errors, system errors, availability problems and other technical issues) that may prohibit Rollinglobe from fullfilling your reservation at the cost provided and in a timely manner. In this case, you will be contacted to confirm you still wish to continue the transaction.
Cancellation by You
If, for any reason, you decide to cancel your confirmed bookings, you may do so any time before the cancellation deadline designated by the Vendor with no penalty and Rollinglobe will refund the reservation deposit and fee in full to the credit card, bank account, or electronic payment account within 30 days of confirmation of the cancellation. To cancel a reservation, you MUST request the cancellation through the Messaging System. Cancellation of the reservation is not concluded until the Vendor confirms the cancellation on the Messaging System. Any request for cancellation outside of the Site Messaging System will not be honored.
Cancellations are not permitted after the cancellation deadline as designated by the Vendor, typically a specified period of time (from one week to one hour) before the Meeting Time. Please see the individual product profile for the specific cancellation time period. In the event of a “No-Show” or failure to arrive at the Meeting Place within one hour of the Meeting Time, there will be NO REFUND of the reservation deposit and fee by Rollinglobe. In addition, you will be responsible for paying the balance of the cost of the product or service purchased in full to the Vendor.ROLLINGLOBE RESERVES THE RIGHT TO CHARGE YOUR ACCOUNT FOR THE BALANCE OF THE COST OF THE PRODUCT OR SERVICE PURCHASED IN FULL ON BEHALF OF THE VENDOR.
Cancellation by the Vendor
The Vendor reserves the right, in its sole discretion, to cancel the reservation within 72 hours of the Meeting Time if unavoidable or unpreventable circumstances, including acts of God, political, economic, or governmental issues, weather, or any other unforeseeable circumstance out of the control of the Vendor, should arise that compromises, endangers you or the Vendor, or makes physically impossible for the delivery of the product or service. Should such an event occur, you have no right to claims, losses, damages, or additional expenses incurred from the cancellation. Should such an event occur and the reservation is cancelled, Rollinglobe will refund the reservation deposit and fee to the credit card, bank account, or electronic payment account to the Party within 30 days of the cancellation in full.
Should the Vendor fail to deliver the reserved product or service not due to any extraordinary circumstance as noted above, ROLLINGLOBE RESERVES THE RIGHT TO CHARGE THE VENDOR A PENALTY of a $100 cancellation fee or the stated cost of the product or service, whichever is greater, to Rollinglobe within 14 days after the Meeting Time.
The Vendor reserves the right to make minor changes to the product or service, as described on the Site at the time of the confirmation of the reservation, if deemed, in its sole discretion, necessary due to unavoidable or unpreventable circumstances, including, but not limited to, war, terrorist activity, civil unrest, industrial disputes and bad weather situations or forecasts. In the event of material alterations by a Vendor to a proposed product or service booked by you, you may be given the option of canceling the product or service without penalty, but this is not guaranteed. The right to cancel is subject to the terms and conditions of the Vendor. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to the product or service.
Rollinglobe accepts no responsibility for cancellations by you or the Vendor regardless of the reasons or circumstances of the cancellation. Rollinglobe does not accept any liability for additional expenses, damages, losses, or any other claim due to cancellation or changes of the product or service or actions outside of the control of Rollinglobe including acts of God, weather, political or economic issues, physical or emotion health issues, or any other cause. Any claims shall be borne by you unless otherwise agreed between you and the Vendor.
Conditions of Participation
For certain products and services, which may include participation in tours, sports, events or other activities (the “Activities”), you are personally responsible for compliance with any conditions of participation as well as any additional passengers included in your party or for whom you are booking the product or travel-related service on their behalf.
You understand and acknowledge that (a) the Activities may have known and unknown risks which could result in physical or emotional injury, paralysis, death or damage to the Parties, their property, or those for whom they may be making reservations, and (b) Rollinglobe has not investigated or inquired nor does it make any warranty or representation as to Vendor’s record of safety in connection with the Activities, the adequacy of any warnings given by Vendor, the quality or fitness of any equipment provided by Vendor, the adequacy of any training provided by Vendor to the Parties in preparation for the Activities or the skill, ability and competence of the employees and contractors of Vendor, if any, who will be supervising the Activities, and any other risk that may be associated with the Activities (“Risks”). You are advised to undertake your own diligent investigation as to all such Risks prior to engaging in the Activities.
You hereby voluntarily release, forever discharge, and agree to hold harmless Rollinglobe from any and all claims, demands, or causes of action, which are in any way connected with your participation in the Activities, including but not limited to any such claims which allege negligent acts or omissions of Rollinglobe. In addition, you and additional passengers or parties for whom you are booking on behalf of shall indemnify, defend and hold Rollinglobe harmless from and against any and all claims, actions, liabilities, losses, damages, costs and expenses, including reasonably attorney fees, court costs and expert fees, arising out of your participation, or any guest or invitees for whom you may be making reservations, in any of the Activities, include any minor (person under 18 years old).
Further, the Vendor reserves the right to exclude participants who do not meet these conditions. The Vendor may set eligibility requirements for the Activity which will be available on the individual product profile on the Site. You are solely responsible to fulfill these requirements. In addition, you are solely responsible to disclose to the Vendor any physical or mental condition to which you are subject. The Vendor reserves the right to deny or void any part of the contract or element of the Activity should you not fulfill the stated requirements with no refund from the Vendor or Rollinglobe.
Limitation of Liability
Rollinglobe (together with our officers, directors, employees, representatives, contractors. and providers) will not be responsible or liable for (a) any injury, death, loss, claim, act of God, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with (i) any engagement of booking services, (ii) any failure or delay (including without limitation the use of or inability to use any services of Rollinglobe for reservations or booking), or (iii) the performance or non-performance by Rollinglobe or any third party supplier, even if we have been advised of the possibility of damages to such parties or any other party.
Rollinglobe does not own or operate any entity that provides goods or services for Your trip(s) including, for example, tour guide services, equipment suppliers, transport companies, lodging facilities, food service providers, childcare providers etc. Any information given by Rollinglobe or its agents regarding passport/visa requirements must be verified by You, as rules and regulations can change at any time. As a result, Rollinglobe is not liable for any negligent or willful act or failure to act of any such person, or of any other third party or for passport/visa and for government agencies requirements or actions.
You fully acknowledges that You are voluntarily applying for this trip with the knowledge that travel, whether by plane, train, boat, or on foot or other means, contains some inherent risks of illness, injury or death, all of which may be caused by, but not limited to: negligence on behalf of Rollinglobe, You or others, physical exertion for which You are not prepared, consumption of alcoholic beverages, forces of nature or other unknown agencies, risks associated with impure water or food, risks associated with contracting an illness or infection; criminal activity; terrorism; civil or governmental unrest; loss, theft or misplaced luggage or property; failures by foot, plane, train, auto, boat or any other forms of transportation; wild or domestic animal/insect attacks; lack of available medical supplies or services in the case of accident, illness or injury; lack of rapid evacuation or adequate medical attention once provided. You acknowledge that such risks may be present before, during and after the trip that You are voluntarily participating in, under the arrangements made by Rollinglobe and its agents or associates. You hereby agree to be responsible for your own welfare and accept any and all risks of delay, unanticipated events, inconvenience, loss, theft, damage, illness, injury, stress, emotional trauma or death. You hereby agree to provide your own insurance appropriate to your needs and the needs of your family or dependents in respect of such delay, unanticipated events, inconvenience, loss, theft, damage, illness, injury, stress, emotional trauma or death.
You hereby fully assumes all risk of illness, injury or death and hereby releases and discharges forever Rollinglobe from and against any and all actions, claims or demands for damages resulting from your participation in the trip. You agree that this release shall be legally binding upon You, all members of your family, guests, and all minors traveling with You, including your heirs, successors, assigns, and legal representatives, it being your intention fully to assume all the risks associated with this trip and to release Rollinglobe from any and all liabilities to the fullest extent permitted by law.
Ownership; Copyright; and Trademarks
All materials, electronic and otherwise, on this site, including, but not limited to, the Rollinglobe name and logo, all designs, posts, listings, images, illustrations, information, photos, data, software, sound and video files (collectively, the “Content”) and the selection and arrangement there of are protected by copyright, and owned or controlled by Rollinglobe, the party credited as the provider, creator, or owner of the Content, licensors, or users and are protected by U.S. and international copyright laws. All other trademarks, registered trademarks, product and company names, services, processes, or other information mentioned on the Site are the property of their respective owners. Reference to any services, processes, products, or other information does not constitute or imply endorsement, recommendation, or sponsorship there of by Rollinglobe. The Site and all Content is © 2016 Rollinglobe, Inc. All Rights Reserved.
Use of Content on the Site
Any User(s) may not reproduce, create derivative works from, upload, post, republish, transmit, or distribute in any way the Content, any or all, from the Site without the prior written consent of the Company.
Rollinglobe does however grant the User(s) a limited, nonsublicensable license to access and use the Site and to view, copy, and print portions of the Content. Said license and licensee is bound and subject to the Terms of the Site, specifically in accordance with the following: 1) you view, copy, and print for personal and non-commercial use 2) you do not change or make derivative use of the Site or any portion, specifically the Content therein 3) all Content and any or all portion of the Site is used for its intended purpose only and no other 4) no data gathering, extraction, and/or mining methods or any similar robots may be used at any time 5) any reproduction must include “© 2016 Rollinglobe, Inc. All Rights Reserved” 6) no logo or demarcation of ownership is removed.
Use of any or all portions of the Site or the Content without the permission of Rollinglobe is prohibited and will terminate the license. Additionally, any unauthorized use may violate U.S. and/or international intellectual property laws and rights, including but not limited to trademark and copyright laws; nothing in the Terms and this limited license allows, explicitly or implicitly, for such infractions. This limited license is revocable at any time and under the sole discretion of Rollinglobe.
Your use of the Site and the Content in accordance with this limited license represents and warrants that you will not and do not break any law, violate the rights of any other party, or breach any current contract with an outside party.
Your use of the Site and Content forces you to expressly agree to indemnify Rollinglobe against any liability to any party incurred by your use of the Site and/or the Content not in accordance with the Terms.
User Generated Content
There are sections and areas of the Site, including but not limited to profiles, comments, and reviews, that may be created and/or reviewed or edited by you, the User, or other User(s). All Content, in any form, may be accessible to any and all Users of the Site and the public, directly or indirectly. When creating any Content, material, taking any action on the Site, or communicating in any capacity through the Site, the User(s) must abide by the following guidelines set forth in:
- Do not post threatening, libellous, defamatory, harassing, obscene, pornographic, indecent, lewd, suggestive, invasive of privacy or publicity rights, abusive, fraudulent, or otherwise objectionable material in the form of, but not limited to, messages, data, information, text, music, video, photos, graphics, codes or anything else that could be interpreted as Content.
- Do not post any material that can or would infringe on U.S. or international copyright and trademark laws.
- Do not post any material or information that you know to be confidential or sensitive as deemed by financial or governing authorities or any other entity that could claim such.
- Do not post any content or material that encourages, instructs, or provokes criminal offense, violation of the rights of any recognizable entity, or break the law of any governing body.
- Do not post solicitations, postulations, promotions, political campaigning, advertising, religious indoctrination, or general propaganda.
- Do not post content or material with the intention of impersonating anyone, thing, or entity other than yourself or a group with which you are known to publicly represent.
- Do not post private information of any person or entity including but not limited to phone numbers, email or postal addresses, social security or tax identification numbers, and credit card or financial identification numbers or information.
- Do not post/upload any harmful, disruptive, and/or destructive files including but not limited to viruses and corrupted data.
- Do not post any content or material that is unrelated to the topic at hand or an overarching topic.
- Do not post any content or material that jeopardizes the legal, social, moral, and/or financial standing of Rollinglobe and its affiliates, partners, and employees in any light other than the most positive and legitimate.
Proprietary Rights of Content on Rollinglobe
Rollinglobe does not claim, nor desire, any ownership rights of the Content posted, uploaded, published, distributed, or otherwise submitted by User(s) on/to the Site that include but are not limited to files, images, photos, video, text, works of authorship, or any other individual material. By posting, publishing, submitting, releasing, or distributing Content to or through the Site the User(s) grant Rollinglobe and all those associated with the Company a nonexclusive, royalty free, perpetual, transferable, sublicensable, irrevocable limited license and right to use, reproduce, distribute, adapt, translate, modify, publish, display publicly, and create derivate work from any Content in any media channel and format, now and created herein after, throughout the world except Content marked “Private” when the option to mark such content is available. Rollinglobe and all associated with the company are under no obligation to offer the User(s) any payment for Content or the limited license or right to use any posted, uploaded, published, or submitted material. Additionally you forever waive, release, and agree not to claim or assert entitlement to any right, tangible or intangible, of compensation for the use of any rights of Content used by Rollinglobe, its licensees, successors, or any other affiliates.
In the event Rollinglobe enters into or experiences a business transition, including but not limited to a merger, acquisition by another entity, and/or sale of a portion of its assets, the User(s)’s personal information, all User(s) submitted Content, in most instances, and the User(s) Agreement to these Terms & Conditions be part of the assets transferred.
Rollinglobe reserves the right to reject, remove, refuse, or delete any Content at any time and for any reason based on its sole discretion which includes but is not limited to violation of this agreement, the Terms, the breach of any law of any governing entity, violation of any right of any person or entity, or indication to harm or threaten the safety of any person or entity. This right does not include or implicate, directly and/or indirectly, nor obligate Rollinglobe to assume any responsibility to monitor the Site, the conduct or any action that may constitute ‘conduct’, of its User(s), and all Content created, published, or submitted by the User(s) for inappropriate, illegal, or morally questionable Content, material, conduct, or communication. Should Rollinglobe exercise the right to delete, remove, refuse, or reject any Content, this by no means obligates the company to take the same action in the future. Rollinglobe takes no responsibility or liability for the conduct of the User(s) submitting any such Content or communicating in a fashion on the Site.
Disclaimer regarding Liability and other Responsibilities or lack thereof
The limited license and right to use any Content on the Site is by no means an indication or implication of ownership and liability of the Content submitted by any/all User(s). Rollinglobe takes no responsibility and assumes no liability for any Content posted, uploaded, stored, submitted, distributed, or otherwise published by the User(s) or any third party, or for any damage or loss thereto, nor is Rollinglobe liable for any inappropriate Content the User(s) or any other visitor of the Site may encounter throughout the Site, including but not limited to incorrect information, defamation, libel, slander, falsehoods, mistakes, obscenities, pornography, profanity, or any other offensive and/or illegal materials.
Rollinglobe is not responsible, liable, nor makes any warranty, explicitly or implicitly, for any User created and/or submitted Content or the accuracy and reliability of User Content posted, submitted, uploaded, distributed, stored, or otherwise published on the Site. Any and all User Content and Conduct on the Site is opinion of the individual User(s) and does not represent or reflect the opinion, standing, or policies of Rollinglobe or its affiliates.
By posting, distributing, publishing, uploading or taking any other action that would constitute a submission of Content to the Site, the User represents and warrants that he/she/they own the Content or right to distribute the Content and that the Content does not violate any privacy rights, publicity rights, copyrights, trademarks, or the other rights of any person or entity. The User(s) will always and forever assume ownership, responsibility, and liability, legal and otherwise, for the Content that they submit, post, distribute, or otherwise publish on the Site. The User(s) agrees to pay, fully, for all royalties, fees, penalties, and/or any other retribution owing any person or entity incurred by the submission of any or all Content posted by you, the User(s), on or through the Site and/or Rollinglobe.
Rollinglobe reserves the right to investigate and take appropriate legal action against any and all User(s) who, in Rollinglobe’s sole discretion, violates these Terms and jeopardizes the legal, financial, social, and/or public standing of the company, including without limitation, removing the offending User(s) and Content from the Site and seeking financial, and other, retribution for any and all punitive actions and/or reporting the offender(s) to law enforcement authorities.
The User(s) are solely responsible for their interactions with other User(s) on the Site and away from the Site in any and all respects. Rollinglobe reserves the right, but has no obligation, to involve itself and appropriate law enforcement authorities in any way with disputes between Users.
The Site may contain links to third party websites and/or third party content as either a service of the Site or included in the Content of a User(s). Use these links at your own risk; Rollinglobe takes no responsibility or liability for the content or their intentions, makes no claim or representation of said third party sites, and their existence on the Site includes no endorsement, sponsorship, affiliation, or adoption of any third party sites and their respective content. You should read and review all applicable Terms & Conditions and policies of any third party site.
IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL ROLLINGLOBE OR ITS OWNERS, EMPLOYEES, AND/OR ANY OTHER AFFILIATES BE LIABLE TO YOU, THE USER(S), OR ANY THIRD PARTY FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, FINANCIAL, OR OTHERWISE SPECIAL DAMAGE, DIRECT LOSS, LOSS OF BUSINESS OR PROFITS, DAMAGE CAUSED TO YOUR COMPUTER, SOFTWARE, SYSTEMS, PROGRAMS, AND DATA THEREON DERIVED FROM YOUR USE AND CONDUCT OR THAT OF OTHER USER(S), IN ANY CAPACITY ONLINE OR OFFLINE, ON THE SITE, EVEN IF ROLLINGLOBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
Copyright Infringement and Complaint Policy
- If you believe that Content or material on the Site has been copied to, on, or through Rollinglobe in such a way that these actions infringe on copyright or trademark rights, please provide written notification of such an infringement with the following information:
- Discernable identification of the copyrighted work that you claim was infringed.
- Discernable identification of claimed infringement, citing specific material on the Site
- All necessary contact information
- The following statement, “I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
- The following statement, “I swear, under the penalty of perjury, that the information within the notification is accurate and that I am the copyright owner or I am authorized, legally, to act on behalf of the owner.”
- Signature in physical or electronic form
Send the claim to:
Please note that you, the claimant, may be liable for all damages, including attorneys fees and other relevant costs, should you make a false claim of copyright infringement.
Advertisements and other Promotions
Rollinglobe runs advertisements and promotions from third parties on the Site. Rollinglobe takes no responsibility or liability for any interaction between any and all User(s) and any third party(s), regardless of whether the Company is responsible for the introduction of business or any other relationships. Additionally, Rollinglobe is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings.
The Site, all content and services provided on the Site and all products and services you obtain through the Site are provided on an “as is” and “as available” basis. Rollinglobe expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance. Rollinglobe makes no warranty, and expressly disclaims any obligation, that (a) the Site will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis; (b) the content will be up-to-date, complete, comprehensive, accurate or applicable to your circumstances; (c) the results that may be obtained from the use of the Site or any services offered through the Site, including any products or services will be accurate or reliable; or (d) the quality of any products, services, information, or other material obtained by through the Site will meet your expectations.
Subject to the Terms, you will defend, indemnify and hold Rollinglobe, its Vendors and each of its officers, directors, employees and agents, harmless from and against any claim, cause of action, liability, expense, loss or demand, including without limitation reasonable legal and accounting fees, arising out of, or in any way connected with your breach of the Terms or the agreements made of the Terms by reference, your use of or access to the Site.
Reviews, Comments and Other Submissions
We appreciate hearing from you and we encourage you to share your comments with us. Upon consummation of any product or service provided by Rollinglobe, you will have the opportunity to review the product or service and Vendor based upon your personal experience. We may even email a request for you to fill out such information. Please remember that you are responsible for whatever material you submit, including its reliability, originality and copyright. We take no responsibility and assume no liability for any reviews or comments posted or submitted by you. We have no obligation to post your comments and we reserve the right in our absolute discretion to determine which comments are published on the Site. You acknowledge that Rollinglobe may exercise its rights to use, publish or delete any content that you submit without notice to you.
While most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We encourage you to review and evaluate travel advisories, prohibitions, and warnings, issued by the government prior to booking travel to any international destinations.
By offering for sale travel to international destinations, Rollinglobe does not represent or warrant that travel to such locations is advisable or without risk. Rollinglobe does not accept liability for any damages, losses, or delays that occur due to the traveler having improper documents for entry, exit, length of stay, or from travel to such destinations.
The Agreement is and shall be governed by, and construed in accordance with, the laws of the State of Delaware, without regard to its conflict of law provisions. The User(s) and Rollinglobe agree to submit to the exclusive jurisdiction of the courts located within the State of Delaware to resolve any dispute arising out of the Agreement or any interaction with Rollinglobe. All of the involved parties hereby knowingly, intentionally, and voluntarily waive any right it may have to trial by jury with respect to any litigation, including all claims, arising out of, in connection, or under this agreement. In addition, every party hereto certifies that no agent, representative, or other of either party has represented, expressly or otherwise, that such party would not in the event of such litigation, seek to enforce this waiver of right to jury trial provision. Each party acknowledges that this section is a material inducement for the other party entering into the Agreement.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the Terms of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he, she, or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on the Site or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Vendor Requirements and Hold Harmless Agreement
This Vendor Requirement and Hold Harmless Agreement (the “Agreement”) is by and between Rollinglobe, Inc. (“Rollinglobe”) and the third party Travel Supplier entity (the “Vendor”). This Agreement and the Terms of Service together govern the relationship between Rollinglobe and Vendor. All terms are incorporated herein by reference and shall also govern, provided that to the extent any provision conflicts with any provision herein, this Agreement shall prevail. By providing any services or products to Rollinglobe and/or otherwise using the Rollinglobe website (the “Site”), Vendor is hereby deemed to acknowledge and agree to the terms and conditions herein and represents to the following requirements. Vendor represents and warrants that:
- Vendor has been operating for a minimum of three (3) years;
- Vendor has a proven track record for safety, either incident-free or with no serious or material claims;
- Vendor has a written crisis management plan, a copy of which can be provided upon request;
- Vendor is compliant with all applicable insurance and licensing regulations;
- Vendor is accessible 24/7 for handling contingencies and emergencies;
- Vendor has minimum service standards by which Vendor operates;
- Vendor has standard and effective procedures in place for addressing customer service complaints;
- Vendor has favorable credit references and complete financial statements as proof of Vendor’s credit-worthiness and strong financial history, all of which can be provided upon request;
- Notwithstanding anything herein or otherwise to the contrary, Vendor is an independent contractor and is not an employee, agent, partner or joint venturer of Rollinglobe;
- Vendor shall be subject to all pricing set forth on the Site, whether on the Vendor administrative page of the Site or otherwise;
- The foregoing requirements shall be in full force and effect at the time Vendor and Rollinglobe engage as contracting parties and for so long as Vendor and Rollinglobe remain engaged; if at any time Vendor is not compliant with any of the foregoing requirements, Vendor shall be deemed to be in breach of the terms herein, and Vendor shall thereupon immediately notify Rollinglobe in writing no more than two (2) days from learning of such non-compliance.
In an effort to provide Rollinglobe clients with only the best travel products, services, and suppliers, every Vendor must satisfy the requirements herein. Vendor acknowledges these requirements and agrees that Vendor satisfies all stated requirements to become an approved Vendor and offer services or products through Rollinglobe.
Furthermore, in addition to the obligations set forth herein, Vendor agrees to indemnify and hold harmless Rollinglobe, its officers, employees, and agents from and against any and all expense, judgment or loss (including attorneys' fees) which arise out of or results from any and all actions, suits, damages, liability or other proceedings that may arise out of or result from any of Vendor’s acts or omissions hereunder, including but not limited to Vendor providing and performing services to any Rollinglobe clients, and/or Vendor’s subcontracting of services hereunder.